APPOINTMENT  POLICY

Patch Test

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All new clients will need to have a patch test for each of the following services:

• Eyelash Extensions

• LVL

• Eyelash/eyebrow tinting

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Even if you have had a similar service before at another venue, a patch test will still be required as products used in different salons may vary.

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Patch tests need to be done at least 48 hours before your first appointment. 

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Waxing 

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Exfoliate 24 hours before treatment and avoid sunbeds and spray tans.

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2 weeks minimum hair growth to be able to wax.

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Arrival Times

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On your first visit, please aim to arrive at least 10 minutes early in order to complete the necessary consultation forms and remove makeup if necessary.

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For subsequent appointments, please aim to arrive 5 minutes early. If you are having eyelash extensions, please make sure your lashes are clean and free from mascara before your treatment begins.

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If your lashes need to be cleaned during your appointment time, this will reduce the time available for the application of new eyelash extensions and will be charged an additional £5 for a lash bath.